Category: Cloud Technology

How Salesforce Development Services Are Important For Organizations?


Today organizations have realized the need to put customers at the centre of everything they do. And to serve customers better and delivering mind-blowing experiences to them is not possible without Customer Relationship Management (CRM). Salesforce CRM helps organizations worldwide identify new opportunities, manage and use customer data, drive marketing campaigns, and improve communications. Ultimately, it helps them drive more robust business growth.

Salesforce Development for Businesses Is Vital

Salesforce Development helps them to create useful software solutions. Let’s get into the top 5 Benefits of Salesforce Development for Organizations. Check out these five benefits offered by Salesforce Development Services:

You can create user-friendly applications

A Salesforce development company with expertise in Salesforce Development will help you build custom apps to meet a variety of needs of your business. The software will manage the process automation, data analytics, and regulatory compliance, customer support, etc. With Salesforce’s features and cloud-based architecture, it is possible for you to create solutions that define your business’ success.

Take better decisions and make forecasts

The other advantage offered by Salesforce development services is that you can keep a real-time track of your data and get a detailed understanding of the market, and figure out how your business is doing. Salesforce development enables you to get a clear picture of the entire ecosystem, use it to analyze your current performance, find ways to improve and make useful predictions.

Get better insight into your competitors

A professional Salesforce development service firm can help organizations analyze customers’ queries and responses. You also get to understand what competitors in your niche are doing.  

Save money, time and effort 

Salesforce development offers tailored solutions such as templates, drag-and-drop/point-and-click tools, personalized reports and embedded analytics. All of these capabilities enable users to transform their application ideas into reality quickly. 

Empower your Sales & Marketing teams

With Salesforce development, organizations can create useful calendars, dashboards, reports, etc. This enables companies to improve their conversion rates, close more deals, and increase their revenues and profits and also grab the right opportunities, It also helps them improve customer relationships; by serving them better.

Wrapping Up Salesforce Development Advantages

Salesforce development benefits the organization in many ways. But for that, you need to choose the right company for salesforce development services. It helps organizations to enhance collaboration and improve internal communications. Choose the amazing Salesforce development company, GoodWorkLabs, based out of Bangalore and Kolkata, India and San Francisco, USA. The company has an experienced set of team that will work on your application and will deliver the best solution to you. If you have a Salesforce Development project then come and discuss it with our team. Contact us now!


Three Technologies That Will Foster After The COVID-19 Pandemic 

The last decade introduced the world to the digitization of many sectors. This helped the global trade to increase worldwide as many developing and emerging countries became important trading partners and potential sales and development markets. Digitization has helped us to be more connected and perform our daily tasks more effectively. It has made the world a global village and people global citizens.

However, the economies built in the previous decade came crashing to the ground in the last few weeks as COVID-19 pandemic hit the world. While the pandemic has had a great impact on the global economy, it taught us how to fight and improve the current condition using technology. It has laid a new pathway by disrupting our lifestyles by enabling contact-less and virtual experiences. Even though the technology cannot prevent the onset of the pandemics, it can, however, help prevent the spread, educate, empower, and warn people around. Today, these technologies are emerging more than ever – mobile, cloud, analytics, robotics, AI/ML, 4G/5G, and high-speed internet.

Three Technologies That Will Foster After The COVID-19 Pandemic 

Let us look at three technologies that are disrupting our lifestyle each day during this pandemic:

Artificial Intelligence and Machine Learning

From tracking the travel history of COVID-19 patents to analysing the symptoms of people exposed to the infection, the applications used by many governments do it all. These applications use chatbots to gather information from people, and the technology used in these applications is that of AI and ML. This enables the government to collect reliable information much easier and faster without any human intervention.

The advent of more such mobile applications and software will help ease the lifestyle of customers.

Extended Reality

Augmented and virtual reality is surely a boon in the world of lockdown and quarantine. This technology can be used in providing more meaningful and real experiences for people. The technology can help you see the world while you are locked in your home. This experience will change the way we travel, work, and relax. For instance: Realty brands can focus on using AR/VR videos to target their audiences by helping them take a walk-through the project while they are seated in the comfort of their home. This is an example of how a sector can use the contact-less experience to their advantage.

Cloud and Internet

The last few weeks have seen a great transition in the way the workforce can function. Companies got to believe that remote working and work from home concepts can be of their advantage. The transition to work from home and remote working has increased the dependency on cloud and internet infrastructure. The usage of this technology is set to remain the same even post lockdown and pandemic as many companies are moving towards welcoming a ‘hybrid’ way of working. This will increase the demand for teleworking applications and software for the team to be connected and interactive.

Talking about the internet, technology has changed the sector of education. It has enabled kids to learn and study from home using applications that require an active internet connection to connect with their peers and teachers. For times to come, e-learning will be an accepted norm for the parents and teachers alike.

The COVID-19 pandemic has demonstrated to the world that importance of digital readiness. The acceptance and usage of digital technology will allow the business and individuals to continue their work and chores as usual during the pandemic. The companies at large will focus on building necessary digital infrastructure by using the latest technology to stay connected with their employees and customers. The pandemic has increased their market competition by many folds, therefore businesses will have to take an approach that is human-centred and inclusive using technology governance.


Guide to Digital Transformation through DevOps

Be it new startups or even several large enterprises, organizations across every industry are adopting DevOps practices to gain and continue having a business advantage over the competitors.

Making the transition to DevOps culture can prove to be difficult, especially for enterprises. This is because when compared with smaller companies, enterprises tend to have more complicated legacy development software delivery processes.

These delivery processes involve distributed teams and large applications. Moreover, enterprises like stability and predictability, making it a problem to make the changes needed to execute a DevOps transformation.

Yes, smaller companies may have some advantages in implementing DevOps, but it is also not impossible for enterprises to make that transformation. Successful DevOps transformations share a lot of common characteristics, techniques and strategies.

Together, these techniques help an organization to adapt that transformation. Furthermore, taking smaller and feasible steps provides an opportunity to learn, check the improvements build a steady momentum.

Digital Transformation through DevOps

Tips to Drive a Successful DevOps Transformation



DevOps requires the management to be fully involved. The administration should have a fair understanding about how critical the DevOps principles are for a business. If not, the entire thing is very dangerous.

Although, it is good to have the complete support of the management, there is no compulsion to get this support right at the start. Initially, an enterprise will need efforts from the lower level and some early success to get management support. If you think about having the full support of management in the early stages, you will never be able to start itself.

What you can do instead is to make a start and keep in mind that the management support will be needed soon without a doubt.



It is important that one group within the enterprise makes the DevOps transformation their own.

This mentioned group can be a newly assembled DevOps team. Adding to it, the company’s tool group or even an existing development team with the necessary technical attributes is needed.

To put it more accurately, this group should be innovative, capable, and not burdened by a rigid production schedule. Because this team will drive adoption through the organization by other groups, selecting a product development team for the work is not the best idea.

Such kind of a team does not need cross-team visibility and the commitment required to make changes through the whole enterprise. With time, the need for this team will cease to exist as DevOps practices become standard in the company.



It will always be tough to execute overall changes within the enterprise. Apart from different schedules and team dynamics, any changes often disregard the needs of the affected people and have a degree of complexity, with the potential to hamper the whole effort.

For these reasons, it is a great idea to take a progressive approach and implement DevOps practices than go for a quick-fire approach. Successful enterprises understand that sudden changes can be severe, and therefore choose a gradual approach to take note of what is best slowly.

The best way is, to begin with a pilot project, implementing and proving DevOps concepts. You can look for a project having low risk and high reward.

With excellent support from DevOps ownership group, this pilot team can undertake the following tasks-


Have an evaluation about where the team is today, in terms of the tools, processes and the hurdles.


Establish the shared objectives and goals; determine where your team goes.


Pen down a simple sentence covering all your goals, like an increase in the release frequency, improvement in job satisfaction, increase in customer satisfaction and the likes.


Make a plan with crucial key performance indicators (KPI’S), milestones and achievable goals.

  • MOVE

No point to wait; start implementing without looking for everybody to get a good knowledge of the new approach.


Consistently monitor the progress for the best results.



Throughout the entire pilot project, make an extra effort to identify and keep track of the successes and failures. Know what the team learns and communicate this new knowledge openly. By openly, not only to the team but also the organization as a whole.

You can use a shared dashboard or newsletter for spreading the word. With time, the ratio of successes to failures will increase, and excellent communication will help to build the enthusiasm and excitement needed.

Share not only the quantitative metrics like KPI’S but also more qualitative results and observations.



During and after the pilot project, look out for the software delivery processes to be automated or eliminated to get a quick win. Every single incremental gain to accelerate the software delivery process gets converted to gain for the business.

A DevOps transformation cannot happen all at once. It is a series of consistent improvements, where quick wins are a huge motivating factor for the overall team effort. They also enable teams to learn the principles working best for the organization, and build up confidence.



By a successful pilot project and quick wins under the cap for your team, the next step is, to begin with involving the other development teams. As with the rest of the transformation, the process of scaling teams is best when done incrementally.

As individual teams get under DevOps practices, the process and culture depend on the team needs and new insights from the groups already working with DevOps.

Arriving at Your Goal

Working hard to drive an enterprise transformation can easily make you lose sight of the end goal. There are several ways of acting as indicators if your organization succeeded-

  • Your teams deploy updated software at will.
  • You are successfully achieving all your KPI goals.
  • Customers and users, as well as the employees, are delighted.


Finally, it is crucial to understand that a DevOps transformation is never totally complete. There will always be steps to help you with accelerating the processes, and improve the automation- even after your company has achieved the original DevOps goals.

If you are looking for customized DevOps solutions for your business, we are at your service. Contact us and we will get back to you shortly.

Sneak Peek In The future of Microservices

Cloud Technology is Soaring High & with Microservices, it’s Taking the Center Stage


The recent years have seen a lot of changes happening in the tech world. Groundbreaking innovations and fast up gradation has become the name of the game now. This is the Century of technological evolution and there is no denying that.

The advancement of technology has pushed developers and organizations to accept and implement new ways over traditional methods. It’s the only means one can compete and thrive in this digital era. If you look back at the year that went by, 2018 was remarkable for developers all around the world. Things became smarter and easier with increased usage of cloud computing. There were some great work done in the field of microservices and a fair share of attention and importance was given to serverless architecture.  

With all these technological revolutions happening, the techies are already predicting an equally productive and innovative 2019. Many developers in the field are having this idea that, with increasing implementation of microservices, it can very well become the future of development in the broader aspect. So let’s shed some light on the subject.



Let’s Understand Microservices better

Microservices can be referred to as the architecture involved in the development of software and applications both web and mobile based. Now, there are monolithic architecture and the traditional SOA that have been in use for long.

The thing with monolithic is that all the changes in software or application need to be made all at once. It’s either all or nothing. In the SOA, one can alter one piece at a time. However, it has to be done in a way so that it can fit into the original structure after the changes are made without any difficulty.  

Microservices is better than both as it gives you the liberty to build, maintain and update anything separately. After everything is done all they got to do is connect the update with the help of a shared data API. It basically allows you to work on independent pieces without causing any alteration to the overall structure.  

For example, microservices allow you to make individual changes to separate functions like social media logins, search engine, user management, e-commerce cart, etc. You can create and update it in a different programming language using diverse data storages. There is no concept of centralized management. They use HTTP, Thrift APIs, REST, etc. for communicating which is light and easy. Microservices offer you a platform that focuses on independent deployment and flexibility. It’s the model child of this modular driven world.

Past Advancements In Microservices

Before we take a peek at what the future holds for microservices, let’s do a flashback on the subject. More and more developers are implementing microservices in creation and maintenance of software and apps, to boost their flexibility. The wide usage of cloud services has made the transition to new ways even easier. One can say that both technologies are interdependent. Microservices allow the developer to produce fast and effective solutions all the while maintaining high-quality performance.  

One can rightfully say that it is hard to keep up the pace with today’s fast updates trend with the old monolithic structures. It is time-consuming and makes the work that much harder for the developer. Though there are conflicting ideas in the developer circle, things do look brighter on the microservices side.

Go Serverless

No technological innovation can work alone without support from reliable and equally advanced services. Same goes for microservices. Serverless architecture has come as a boon to developers who wanted to work using microservices. It is an appropriate foundation that can well support the agility of microservices, one that the traditional servers could not. Container structures have a higher overhead and rigid approach which is not a match for microservices.

Hence developers switched to a serverless architecture. It is as flexible as microservices itself. There is absolutely no need to invest in unnecessary server resources. With cloud service providers, one has to pay for just the specific resources that they require. Many event databases have already gone serverless and more are queuing up. So basically microservices and serverless structure have both helped each other in their quest of technological development. According to developers, the camaraderie is to only grow stronger in the years to come.

Microservices In The Multi-Cloud Future

Cloud technology is soaring high, and with microservices taking the center stage, it will be a sight to see how well it performs across a multi-cloud environment. According to developers, multiple cloud approach can be very beneficial to the microservices solutions. It allows you to broaden your spectrum instead of staying confined in allocated server resources.

Multi-cloud services give you access to a number of features that you can utilize as per your development and maintenance requirement. It even allows you to run complex apps, unlike allocated server resources.

If you are using microservices that are closely related to information management and database, then you can use Oracle’s cloud services. For added storage and archives you can refer to Amazon S3 and get the benefits of AI integration and analytics by using Azure. That’s how you reap the benefits of microservices in a multi-cloud environment.

Getting Ahead Of Kubernetes

Kubernetes helps a lot to handle or rather in the proper management of containers and cloud computing. When it comes to the adaptability of containers, Kubernetes can make the process quite easy. But one should not forget that there is still the question of it carrying overheads for containers, which leads us to the question of serverless architecture.

In 2019, one can get to see serverless architecture gaining more prominence in the tech world. Most of the web development projects today focus on controlling the costs. And when it comes to cost-effectiveness nothing can beat the serverless architecture. It makes it very easy to handle spikes and use specific resources that you need. It gives you the boon of full functionality at low operational costs.

You can even improvise it by using the right combinations, such as Cloud Firestore and S3 to manage and support multiple cloud serverless structure. You can even run transactional tasks across a multi-cloud environment by integrating cross-server encryption. It might be complicated but quite easy if you implement the right techniques of cloud technology and serverless architecture.


All these advancements and integration take us to one final thing and that is client management. Normally the client interface is used on the presentation layer. But when you are building apps with microservices across multiple cloud environments, it can be modified for diverse clients.

There are a lot of changes in the tech scenario and advancements to look forward to this year. What the past year has proved is that microservices along with cloud technology and serverless architecture has already made its mark in the technological arena. Let’s wait & watch, what advancements it leads to in 2019.       


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