Key Features
- Multi-channel Integration: WhatsApp, FB Messenger, Web Chat, SMS, Email, and more
- Conversational Intelligence: Trained on domain-specific knowledge bases, product catalogs, and FAQs
- Live Agent Escalation: Smart routing to human agents when needed
- CRM & Backend Integration: Plug into Salesforce, HubSpot, custom CRMs, ERP systems
- Contextual Memory: Maintains conversation history across channels
- Multilingual Support: Serve users in their native language using AI translation
- Analytics Dashboard: Track engagement, resolution time, CSAT, and more
Use Cases
- Automate 80%+ of customer support queries
- Qualify and convert sales leads via chat
- Provide order updates, refunds, and tracking in real time
- Manage appointment bookings or support tickets
- Send proactive reminders, promotions, or alerts
Benefits
- Reduced Support Costs by automating Tier 1 queries
- Improved Customer Experience with 24/7 instant responses
- Faster Conversions through intelligent lead routing and follow-up
- Increased Retention via proactive engagement and post-sale support
Powered by Kriatix.ai
Built on our low-code AI platform, the bot is fully customizable to match your workflows, brand voice, and compliance needs. Integrate in days, not months.
Deployment Options
- SaaS (hosted by GoodWorkLabs)
- On-Premise (enterprise clients)
- Hybrid (via API gateway)
Get Started
Want to see it in action? Request a live demo or explore a custom pilot for your business.