Key Features

• Voice Channel Integration: Supports integration with call centers, IVR systems, mobile apps, and more

• Natural Language Processing (NLP): Understands and responds to customer queries with human-like accuracy

• Real-time Speech Recognition: Converts voice input to actionable insights and responses instantly

• Live Agent Escalation: Smartly routes calls to human agents when needed

• CRM & Backend Integration: Integrates seamlessly with Salesforce, HubSpot, custom CRMs, and ERP systems

• Multi-lingual Support: Engages with customers in their preferred language using AI translation

• Analytics Dashboard: Monitor voice interaction performance, call volume, customer satisfaction, and more

Use Cases

• Automate customer service calls for frequently asked questions and basic queries

• Route calls to the right department or agent based on voice commands

• Provide real-time order updates or support information via voice

• Schedule appointments or provide reminders through voice interactions

• Gather customer feedback or conduct surveys with voice-based interactions

Benefits

• Reduced Operational Costs by automating Tier 1 support with voice AI

• Improved Customer Experience through faster, human-like voice responses

• Faster Issue Resolution via automated routing and escalation

• Increased Call Center Efficiency with AI-driven call handling and analytics

Powered by Kriatix.ai

Built on our low-code AI platform, the Voice AI Integration is fully customizable to suit your workflows, brand voice, and compliance needs. Deploy in days, not months.

Deployment Options

• SaaS (hosted by GoodWorkLabs)

• On-Premise (enterprise clients)

• Hybrid (via API gateway)

Get Started

Ready to revolutionize your customer experience with voice AI? Request a demo or start a custom pilot to see it in action.

Request Demo |  Contact Sales

Key Features

• Multi-channel Lead Capture: Website forms, WhatsApp, FB Messenger, LinkedIn, Email, SMS, and more

• AI-powered Qualification: Dynamic questioning to segment and score leads based on predefined criteria

• Live Sales Handoff: Instant transfer to your sales team for high-value prospects

• CRM & Marketing Automation Integration: Works with Salesforce, HubSpot, Marketo, and custom CRMs

• Context-aware Conversations: Remembers prospect history across channels for personalized engagement

• Multilingual Outreach: Engage prospects in their preferred language

• Real-time Analytics: Track lead volume, conversion rates, and engagement metrics

Use Cases

• Automate initial prospect qualification to focus sales teams on high-value leads

• Capture and convert inquiries from web traffic, social ads, or campaigns

• Provide instant product or service information to interested prospects

• Schedule sales meetings or demos automatically

• Follow up with nurturing sequences via preferred channels

Benefits

• Faster Response Times → Engage leads instantly to boost conversion rates

• Higher Sales Productivity → Free your sales team from repetitive qualification tasks

• Increased Revenue Opportunities → Never miss a lead due to delayed follow-up

• Better Customer Experience → Deliver relevant, timely, and personalized interaction.

Powered by Kriatix.ai

Built on our low-code AI platform, the bot is fully configurable to align with your sales workflows, brand tone, and compliance needs. Get up and running in days, not months.

Deployment Options

• SaaS (hosted by GoodWorkLabs)

• On-Premise (enterprise clients)

• Hybrid (via API gateway)

Get Started

Ready to supercharge your sales funnel? Book a demo or start a pilot to see the Sales Inquiry Bot in action.

Request Demo |  Contact Sales

Key Features

• Multi-platform Access: Works on web chat, intranet portals, Slack, MS Teams, WhatsApp, and more

• HR Knowledge Base Integration: Trained on company policies, benefits, payroll, and compliance documents

• Onboarding Automation: Guides new hires through forms, training modules, and introductions

• Leave & Attendance Management: Apply for leave, check balances, and view attendance records instantly

• Policy & Benefits FAQs: Quick answers to queries on health insurance, reimbursements, travel policies

• Live HR Escalation: Routes complex cases to the right HR personnel

• Multilingual Support: Communicate with employees in their preferred language

• Analytics Dashboard: Monitor query volumes, response times, and employee satisfaction scores

Use Cases

• Automate responses to frequently asked HR questions

• Streamline employee onboarding and offboarding processes

• Manage leave requests and attendance without paperwork

• Provide instant access to payroll, payslips, and benefits details

• Send reminders for appraisals, training, and policy updates

Benefits

• Reduced HR Workload by automating repetitive queries and processes

• Improved Employee Experience through instant, accurate responses

• Higher Efficiency with faster resolution of HR requests

• Better Compliance via consistent, documented communication

Powered by Kriatix.ai

Built on our low-code AI platform, the HR Assistant Bot can be fully tailored to your HR workflows, tone, and compliance requirements. Integrate seamlessly with your HRMS, payroll software, and internal tools deployment in days, not months.

Deployment Options

• SaaS (hosted by GoodWorkLabs)

• On-Premise (enterprise clients)

• Hybrid (via API gateway)

Get Started

Reimagine HR support with AI-powered automation.

Request Demo | Contact Sales

Key Features

• Intent Recognition: Understands and responds accurately to customer queries using advanced NLP
• 24/7 Automated Support: Handles Tier 1 queries round the clock without human intervention
• Smart Escalation: Transfers complex issues to live agents with full chat context
• Knowledge Base Integration: Leverages existing help docs, FAQs, and support articles for intelligent answers
• Omni-channel Compatibility: Available on web chat, mobile app, WhatsApp, Messenger, and more
• Multilingual Capabilities: Supports global audiences with AI-powered language translation
• Real-time Analytics: Monitor performance, response time, resolution rate, and user sentiment

Use Cases

• Automate FAQs, troubleshooting, and general inquiries
• Offer instant support during product onboarding
• Provide live order status, cancellations, and returns
• Assist with subscription or billing-related queries
• Boost customer engagement during sales and promotions

Benefits

• Lower Support Costs by automating up to 80% of interactions
• Higher Customer Satisfaction through prompt, accurate responses
• Reduced Resolution Time with real-time query handling
• Scalable Support for peak traffic without extra staff
• Enhanced Brand Loyalty via consistent and proactive service

Powered by Kriatix.ai

Our AI engine Kriatix.ai empowers the chatbot with continuous learning, rapid intent training, and low-code customization. Deploy new flows or update FAQs in minutes all while maintaining enterprise-grade security and scalability.

Deployment Options

• SaaS (cloud-hosted by GoodWorkLabs)

• On-Premise (ideal for industries with strict compliance needs)

• Hybrid (API-first architecture for seamless integration with your environment)

Get Started

Ready to transform your customer support with AI? Book a personalized demo or launch a custom chatbot pilot tailored to your customer journey.
Request Demo | Contact Sales

Key Features

• Multi-channel Integration: WhatsApp, FB Messenger, Web Chat, SMS, Email, and more
• Conversational Intelligence: Trained on domain-specific knowledge bases, product catalogs, and FAQs
• Live Agent Escalation: Smart routing to human agents when needed
• CRM & Backend Integration: Plug into Salesforce, HubSpot, custom CRMs, ERP systems
• Contextual Memory: Maintains conversation history across channels
• Multilingual Support: Serve users in their native language using AI translation
• Analytics Dashboard: Track engagement, resolution time, CSAT, and more
  

Use Cases

• Automate 80%+ of customer support queries
• Qualify and convert sales leads via chat
• Provide order updates, refunds, and tracking in real time
• Manage appointment bookings or support tickets
• Send proactive reminders, promotions, or alerts

Benefits

• Reduced Support Costs by automating Tier 1 queries
• Improved Customer Experience with 24/7 instant responses
• Faster Conversions through intelligent lead routing and follow-up
• Increased Retention via proactive engagement and post-sale support

Powered by Kriatix.ai

Built on our low-code AI platform, the bot is fully customizable to match your workflows, brand voice, and compliance needs. Integrate in days, not months.

Deployment Options

• SaaS (hosted by GoodWorkLabs)
• On-Premise (enterprise clients)
• Hybrid (via API gateway)

Get Started

Want to see it in action? Request a live demo or explore a custom pilot for your business.

Request Demo | Contact Sales